State Farm® Insurance Agent Mark Shapiro
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Erica Gazo
October 28, 2024
"Excelente atencion de Megan . excelencia , rapides, paciencia , disponibilidad para atender a todas mis dudas."
Sonya Prenguber
October 24, 2024
"I truly appreciate how easy it was to set up our Renters insurance! The best price around, and wonderful staff😊 Thank you Kristi and State Farm!"
Staci Mueller
October 10, 2024
"Brenda Is amazing she is always available and willing to go over and beyond to help console, confide or even crack a joke when needed… I personally have been with State Farms for over 34 years and have never wanted to go anywhere else. You guys are the best keep up the great work.."
Tannia Cadena
October 4, 2024
"Megan Garcia is the best ! She is sweet and kind , she explained me everything and answer all my questions . I’m so happy with her work . Thank you Megan !!"
Elvis García
October 4, 2024
"Megan y Felicita ofrecen un excelente servicio al cliente y son muy profesionales! Cuando pase por sus oficinas, me recibieron con mucha atentionc y se asugraron de que mi problema sea resuelto. Recomiendo muchisimo sus servicios, sobre todo para personas que hablan espanol como yo."
Tibisay Benitez de jesus
October 4, 2024
"Trabajar con Megan, ha sido una experiencia maravillosa. Muy buena comunicación, excelente calidad, servicio al cliente, te explica todo y entiende tus necesidades. La recomiendo"
Atlantic Vista
October 4, 2024
"Megan Garcia was extremely helpful in getting quote for us and finding the right policy. I recommend this agency and Megan to anyone who needs help getting insurance. Megan speaks Spanish and English fluently, that is helpful as well."
RENEE RABAGO
October 3, 2024
"We refer some of our clients to Megan Garcia for Car insurance coverage and she is excellent! Speedy response, friendly, and super helpful. Always happy to refer clients to her because we know they will be taken care of."
Tara Nicholson
October 2, 2024
"Kristie was fast at getting my insurance. The office was helpful when having to call and ask questions. Best price for insurance and as I watched others complain about their insurance I had absolutely no complaints about State Farm."
Bonnie Nord
August 15, 2024
"Felicitta, sp?, is diligent, prompt and helpful! Great to work with."
Bernie
July 11, 2024
"Ésta es mi experiencia con State Farm que comenzó hace un año. Hace un año antes de que mi hijo cumpliera 18 años estuve buscando una aseguranza de carro para él y para mí juntos. Contacté a varias aseguradoras y no nos quisieron asegurar porque llevábamos mucho tiempo sin aseguranza mi esposo y yo y la que si nos ofrecía ese servicio era muy cara. Contacté a State Farm y pedí a alguien en español. Asi conocí a 'Felicitas", mi agente (así le llamo yo). Llevo ya un año con State Farm y desde el primer momento ella nos ha brindado un excelente servicio a mi familia y a mí. Siempre amable, servicial y profesional y claro, ayudandome a encontrar las mejores tarifas, opciones y maneras de ahorrar que ofrece State Farm de acuerdo a mis necesidades.Tanto así que incluso la recomendé a ella (State Farm) a otros miembros de mi familia que ya tenían años de ser clientes de otras aseguradoras y ahora están con State Farm. Espero seguir siendo su cliente por muchos años más, gracias Felicitas!"
"Thank you so much for your wonderful words regarding your experience with Feli, we really appreciate it and we are so glad you have enjoyed your experience with Feli and State Farm! Muchas Gracias!"
Ryan Slusser
June 24, 2024
"Good service from helpful people."
komal javed
April 23, 2024
"Felicitas did a good job helping us with our policies!"
"Thanks so much Komal, we appreciate great customers like yourself!"
samantha rubio
January 10, 2024
"Estoy muy agradecida con el personal de esta agencia ya que tuve un accidente me chiaron mi camioneta y la especialista Megan fue muy diligente para contactar a la otra empresa y gestionar el arreglo de la Misma personas como ellan ayudan a crear u ambiente grato entre cliente -empresas como si fueran amigos ,el apoyo fue ,es incondicional .gracias por su apoyo Dios los bendiga ."
"Muchas Gracias Samantha! We appreciate your business!"
Rick MacPherson
January 9, 2024
"Absolutely fantastic office. Always there when we need them. Thank you"
"Thanks so much Rick! We have really enjoyed our relationship with you over the last 20 years. Thanks for being a great customer!"
Brady Compton
January 1, 2024
"They sold me a policy for a trailer and I paid extra to cover contents. Turns out they lied to me when I bought the policy now they say it doesn't cover the contents of the trailer after I've been paying on it for years. I've been a customer for over 10 years and never had a claim. I will look else where for my insurance needs now."
"Hi Brady, I'm very sorry if there was a miscommunication when you bought your trailer policy, these policies cover the trailer but not the contents inside of them and if someone in my office told you that the contents are covered then they were mistaken. That said, my team knows that trailer policies dont cover belongings inside the trailer so I'm really surprised someone would say that but my apologies if you were told that. "
Angela Curran
November 15, 2023
"In a time where AI and online transactions and the omnipresent chatbot rule, it is so refreshing to have an insurance agent who is an actual person. Not only that, Mark and his team--especially Brenda--are wonderful! They're helpful and responsive, and genuinely kind. Thank you for doing what you do!"
Jennifer Haith
November 3, 2023
"I have been a customer of Mark Shapiro - State Farm for over 25 years. I have ALWAYS been treated so kindly! I especially want to mention Brenda Green... I have had some frequent changes for my vehicle's policies and she is absolutely wonderful to work with. She is always willing to help and provides the information I am looking for EVERYTIME! She is courteous, prompt with information and professional. After talking to her, I always have a smile on my face. And I know, that my request(s) have been met. If you are looking for a good insurance company that you can trust, I strongly recommend State Farm, Mark Shapiro's office in Marysville. They are by far the BEST!"
"Thanks so much Jennifer and we are so fortunate to have you as a client for over 25 years, its been a great relationship and we really appreciate your kind words about Brenda! Thanks for working with us all these years!"
Vickie Lynn
October 9, 2023
"Awesome food ! Great service"
"Glad we were able to cook up some great service for you Vickie!"
Cindy H
October 5, 2023
"Perfect."
"Thanks Cindy! Appreciate the kind word! "
Max Austin
September 9, 2023
"(Brenda Green )was an outstanding insurance agent. She expertly guided me to a great insurance quote, patiently answering questions and providing valuable advice. Her professionalism and commitment make her highly recommended."
Bernice Martinez
June 21, 2023
"Amazing and helpful"
"Thanks so much Bernice! We really appreciate the great review and thanks for being a great customer!"
Robyn Lynn Sprunger
May 18, 2023
"Mark Shapiro has been my agent for years and we have recently purchased a new home and his office has been extremely responsive and proactive during the whole process. Thanks Mark and team for your excellent service!"
"Thanks so much Robyn Lynn, its been a pleasure servicing you and your family over the past 20 years, we are very excited for your new home! Hope you make lots of great memories there! "
Elyssa David
May 17, 2023
"If I could give this no stars I would. Awful business practice and doesn’t care about long term customers. My parents have been customers of Mark for years, as well as my grandparents used to be. I myself have been for 6-7 years. I knew the entire time I wasn’t getting the best deals but I felt I was well taken care of for a long time with no hassle and they always tried to work with us on ways to make payments affordable. I have a pretty solid driving record and have payments on autopay. I referred other clients to them over the years. My family has anything you can think of insured through them. In February I turned 25 and my rate went down to about 125 for 2 cars and renters. I was so stoked because I used to pay 250 back when I was 18 and had a sports car. Over the last 3 mo my rate has gone up to 220- 95$ increase in 3 mo with no claims or tickets. I understand the economy is horrendous right now but I’m also aware that State Farm has seen a 30% increase on their end- why is a long term customer who can influence their other long term customers seeing a 57% increase? When I asked they couldn’t give any itemized details of this, laughed at me for my 250,000 comprehensive and encouraged me to lower (which is required by my finance company- doesn’t seem like they’re very knowledgeable). Additionally they don’t even cover rock chip repairs… who doesn’t do that? Isn’t preventative. Almost every other company does that. I was spoken to by staff like I was stupid and wasn’t aware of what the insurance commissioner is. Just a blatant lack of respect. I’ll be enjoying a different company of my choosing moving forward. The highest I was quoted for similar coverage was 160$. What a scam Mark and his team are."
"Hi Elyssa, I'm really sorry you feel this way but your current payment for your two autos and renters didn't go up anywhere close to 57% from your February bill, we did try to explain that to you along with providing some options to lower your rates. We always got back to you in a timely manner as we try to provide prompt service to our clients. While we dont set the rates in my office we are always happy to try to find ways to help people find discounts as evidenced by other reviews on this site. If we still can't come to a solution I'm always happy for you to find other options as I mentioned to you several times over our conversations. We wish you the best in your future endeavors Elyssa and thank you for your business over the years."
joan Dizo
April 12, 2023
"Mark Shapiro - We use STATEFARM from more than 10 years and no regret. Best deal from our 2 cars and property."
"Hi Joan, thank you so much for your kind words and we certainly appreciate your business over the years, its customers like you that make our day. Thanks again! "