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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emily H

November 21, 2025

5  out of  5
rating by Emily H
"Paula was extremely prompt and helpful when my partner and I came just shopping around for a new policy, she got us squared away quickly for 5 vehicles! 10/10 would recommend 🥰"
We responded:
"Thanks so much Emily, appreciate your business and kind words for Paula. So glad we could make it a great process for you!"
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James George

November 21, 2025

5  out of  5
rating by James George
"Paula helped us get on a good policy together and was very helpful through the process, answered all of our questions and was good at making the process quick. We came in shopping around and are leaving happy and will be staying with State Farm"
We responded:
"Thanks so much James! Appreciate your kind words and so glad Paula could help you out!"
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Kiwi_1 9

November 7, 2025

5  out of  5
rating by Kiwi_1 9
"Kristie Burris helped so much, as a new driver she carefully described my insurance options to me in a way that was easy to understand. I’m very grateful for her assistance."
We responded:
"Thanks so much for your kind words and being a valuable client!"
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Jose Eamos

November 5, 2025

5  out of  5
rating by Jose Eamos
"Thank you Ricardo for always helping me when i need it. Ive been a customer for many years and i recommend this office to all my friends!"
We responded:
"Thank you Jose, appreciate you as a client and thank you for trusting us with your insurance needs."
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Henry Jair Botton Fernandez

November 3, 2025

5  out of  5
rating by Henry Jair Botton Fernandez
"Siempre ofrece un servicio rápido, amable y va más allá para ayudar. Una profesional excepcional que marca la diferencia."
We responded:
"Thanks so much for the kind words Henry, appreciate you as a customer too!"
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Debra Graves

September 23, 2025

5  out of  5
rating by Debra Graves
"Worked with Brenda in the Marysville office who was awesome and a credit to this organization. Thank you Brenda!!"
We responded:
"Thanks so much Debra, appreciate you as a client and your kind words for Brenda!"
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Sunami Toscano

September 9, 2025

5  out of  5
rating by Sunami Toscano
"had an excellent experience working with Paula .not only helped me secure a really good deal on my insurance but also went above and beyond to make sure I understood every detail. She took the time to patiently explain my options, answer all of my questions, and ensure I felt confident in my decision. Her professionalism, knowledge, and genuine care made the process smooth and stress-free. I would absolutely recommend Paula to anyone looking for reliable and trustworthy insurance agent."
We responded:
"Thank you Sunami, appreciate your business and trusting our office. Paula was more than happy to assist you and glad it was a great experience."
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Lucinda Struttmann

August 21, 2025

5  out of  5
rating by Lucinda Struttmann
"Relocated from out of state & after reading reviews I contacted Mark Shapiro Agency for home/auto quotes. Brenda was so knowledgeable and helpful. In a few clicks I was covered!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jhon Godinez

August 7, 2025

5  out of  5
rating by Jhon Godinez
"Thanks Ricardo for helping me with my insurance needs! Very detailed oriented and professional! I will recommend you with my friends and family! 😀"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Norma Jean Jaeger

August 4, 2025

5  out of  5
rating by Norma Jean Jaeger
"I have been a client for more than 20+ years. The service has and always been outstanding!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jason Gerlach

July 22, 2025

5  out of  5
rating by Jason Gerlach
"Fast, efficient, and kind. Thank you."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Austin Councilman

July 21, 2025

5  out of  5
rating by Austin Councilman
"Kristi has been amazing to deal with and is always helpful with any questions I have or changes I have needed to make. Some of the best customer I have had"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ben Armenta Silva

July 19, 2025

5  out of  5
rating by Ben Armenta Silva
"Thank you Ricardo for helping me with my insurance needs. I really appreciate it!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jorge Marin

June 30, 2025

5  out of  5
rating by Jorge Marin
"Was lured back to State Farm after 6 months with progressive. Can't beat local office and lower premium for basic auto insurance. Thanks to Felie for making things so easy"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kari Cole

June 20, 2025

5  out of  5
rating by Kari Cole
"I have been a client with Mark’s office for 20yrs I recently went through selling my home and needed to cancel my FEMA policy when I called the office to do so I had the pleasure of speaking with Brenda. She went above and beyond what she needed to to get this resolved for me. I am so grateful for her professionalism and her steadfast commitment to getting this taken care of for me. Thank you so much Brenda I so appreciate all you did and your never wavering cheerful attitude throughout the whole process."
We responded:
"Thanks so much for your kind words Kari, it means a lot to Brenda and glad we could help. Best of luck in your future endeavors!"
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Janet T

June 11, 2025

5  out of  5
rating by Janet T
"Paula is a very nice person. She was helpful and attentive."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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JF Plantilla

May 29, 2025

5  out of  5
rating by JF Plantilla
"I’ve been with State Farm for a long time and never had issue with them. Feli helped us on our home and auto insurance. She was very informative and answered all our questions."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Roberto Rodriguez

May 16, 2025

5  out of  5
rating by Roberto Rodriguez
"Thank you Felicitas she helps me with my car insurance. She answer all my question. I definitely I recommend State Farm ."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Diana Richards

May 13, 2025

5  out of  5
rating by Diana Richards
"I've hardly had issues with them, if I did have an issue was quickly taken care of. I love that kind of service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Fidel Mayoya

May 9, 2025

5  out of  5
rating by Fidel Mayoya
"State Farm! Almost 10 years with them, and they always deliver awesome service. The whole staff is very friendly, helpful and knowledgeable. Thanks to Kristi, Felie and Paula awesome customer service. Got an accident recently and Filing claims is super easy. Highly recommend!”"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dalhila ninoska Perez mejias

May 1, 2025

5  out of  5
rating by Dalhila ninoska Perez mejias
"Excelente atencion de parte de Paula Mathison, explica muy bien, aclara dudas y da buenas opciones para realizar renovaciones . Super recomendada."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kari Wheeler

April 22, 2025

5  out of  5
rating by Kari Wheeler
"The BEST insurance agent and staff. They are always happy to assist with any questions I have, they respond quickly and are always incredibly kind and helpful. Excellent customer service! Thank you, Mark Shapiro Team with State Farm!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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daniel

April 15, 2025

5  out of  5
rating by daniel
"have made dealing with insurance a breeze"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jesus Perez

April 3, 2025

5  out of  5
rating by Jesus Perez
"Excelentes servicios vía telefónica recomendé a mi mamá y pudieron responder sus dudas y ayudarla con su seguro muchas gracias"
We responded:
"Thank you for the kind words Jesus!"
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Leslie Villegas

March 27, 2025

5  out of  5
rating by Leslie Villegas
"El servicio via telefónica es muy bueno, respondió mis dudas y sobre todo que hablan también español. Los recomiendo ampliamente 👍🏼"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"