State Farm® Insurance Agent Mark Shapiro

"In a time where AI and online transactions and the omnipresent chatbot rule, it is so refreshing to have an insurance agent who is an actual person. Not only that, Mark and his team--especially Brenda--are wonderful! They're helpful and responsive, and genuinely kind. Thank you for doing what you do!"

"I have been a customer of Mark Shapiro - State Farm for over 25 years. I have ALWAYS been treated so kindly! I especially want to mention Brenda Green... I have had some frequent changes for my vehicle's policies and she is absolutely wonderful to work with. She is always willing to help and provides the information I am looking for EVERYTIME! She is courteous, prompt with information and professional. After talking to her, I always have a smile on my face. And I know, that my request(s) have been met. If you are looking for a good insurance company that you can trust, I strongly recommend State Farm, Mark Shapiro's office in Marysville. They are by far the BEST!"

"If I could give this no stars I would. Awful business practice and doesn’t care about long term customers. My parents have been customers of Mark for years, as well as my grandparents used to be. I myself have been for 6-7 years. I knew the entire time I wasn’t getting the best deals but I felt I was well taken care of for a long time with no hassle and they always tried to work with us on ways to make payments affordable. I have a pretty solid driving record and have payments on autopay. I referred other clients to them over the years. My family has anything you can think of insured through them. In February I turned 25 and my rate went down to about 125 for 2 cars and renters. I was so stoked because I used to pay 250 back when I was 18 and had a sports car. Over the last 3 mo my rate has gone up to 220- 95$ increase in 3 mo with no claims or tickets. I understand the economy is horrendous right now but I’m also aware that State Farm has seen a 30% increase on their end- why is a long term customer who can influence their other long term customers seeing a 57% increase? When I asked they couldn’t give any itemized details of this, laughed at me for my 250,000 comprehensive and encouraged me to lower (which is required by my finance company- doesn’t seem like they’re very knowledgeable). Additionally they don’t even cover rock chip repairs… who doesn’t do that? Isn’t preventative. Almost every other company does that. I was spoken to by staff like I was stupid and wasn’t aware of what the insurance commissioner is. Just a blatant lack of respect. I’ll be enjoying a different company of my choosing moving forward. The highest I was quoted for similar coverage was 160$. What a scam Mark and his team are."

"I called Mark Shapiro's office about adding a couple of items to my home owner's policy. I spoke to Hannah, and she was highly proficient at making the requested changes, providing an accurate cost, and did so in a highly professional & personable manner. All good in other words, and it was the kind of service level that I genuinely appreciate and have come to expect from this office."

"I recently phoned State Farm to get a quote for life insurance.. State Farm agent (Hannah) informed me of my many different options, as I had many questions, she was patient and knowledgeable, thank you for all the information Hannah. I highly recommend State Farm for their knowledge, curiosity, and professionalism. Thanks again Hannah."

"he compartido via telefono a megan garcia y asu equipo incluyendo la asistente y siempre lease bien siempre estan atentos a orientar y acalarar dudas sobre los seguros de los carros , megan siempre con mucha paciencia dedicada a contestar resolver cualquier pregunta , hoy diria que ella puede ser presentadora de un comercial para ensenar los atributos que se obtiene con asegurarse con state far. gracias por estar alli siempre."

"Mark Shapiro/State Farm and his team have overseen my accounts for the better part of 10+ years. I have only had great experiences working with them ! A special thank you to Kristie Burris and Brenda Frank who are very prompt in responding to my emails or phone calls and answering any of my questions! I receive excellent customer service and are provided very competitive rates for insurance. I would not hesitate to recommend this insurance agency to family or friends."