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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bridget Barhight

March 21, 2025

5  out of  5
rating by Bridget Barhight
"I just signed up with Mark Shapiro via Brenda Green for my home and auto insurance and I am still floored. The time, care, and comfort and relationship building that Brenda's taken with me has been world class. If you want an agent that will listen to your needs and offer potential insurance advice, I'd look no further."
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501 Enterprise

March 21, 2025

5  out of  5
rating by 501 Enterprise
"We have insured many vehicles, home, rentals, atvs, trailers, boats and collectibles over the last 17 years with Mark and his team. They always give top notch service! Even when I just send an ambiguous email on a wheeled object I purchased on a whim my coverage always ends up exactly what I need and they are great at helping me find any holes in coverage. If I don’t think to ask them the right questions they always know which questions to ask me in order to have all my insurance needs met. Property,Vehicle, Vessel, PLUP and CLUP Thanks Mark and the team for having my back. Special shout out to Brenda also she is a rockstar!"
We responded:
"Thanks so much for your kind review Levi, you are a valued customer and we really appreciate you. Thanks for being with us for 17 years too, that's a long time! Always enjoy our conversations when we have them and its a pleasure working with you!"
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Ronald Young

March 18, 2025

5  out of  5
rating by Ronald Young
"Hanna was quite helpful in resolving my concern. On another visit, Brenda Green was very helpful even though I arrived 15 minutes after closing hours. Great service from a ice person!"
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Robert Davis

March 12, 2025

5  out of  5
rating by Robert Davis
"I have been with Mark Shapiro for over 10 years. While having insurance through his office I have had a couple of claims from my street bike being stolen to me totaling one of my cars and they have always taken care of me and have always been happy with the outcome given the circumstances. There have also been times I had to call them for other scenarios and they have always been extremely easy to deal with and showed they care about their customers. For example, I had to have my truck towed today due to breaking down on I-5 in a place I was completely unfamiliar with as I was on a road trip out of state. Roadside assistance had me tow it to a certain shop that was roughly 30 miles away. The tow truck driver advised me to tow it to a shop that was just a mile or two down the street. Roadside assistance charged me $150 and some change before they would schedule the tow due to it being additional miles than what was allowed on my policy. I had called Mark Shapiro's office after all was said and done to get my money refunded due to me staying in my mileage allowed and Brenda had went above and beyond to make it right to ensure I get the money refunded. The refund is still being looked into but feel strongly they will make sure it happens due to my personal experience I have had with them previously. I would strongly suggest anyone looking for a new insurance policy to give Mark Shapiro a go!"
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Bruce Benenati

February 25, 2025

5  out of  5
rating by Bruce Benenati
"Megan is very knowledgeable and is on top of her work. Does what she says and is very prompt. Have confidence in recommending her for your ins. needs"
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Monica Sarita Chacaliaza Hurtado

February 22, 2025

5  out of  5
rating by Monica Sarita Chacaliaza Hurtado
"Agradecer la atención brindada por la señorita Felicitas Reyes, por darnos un trato amable y sobre todo por ayudarnos a elegir el mejor seguro para nuestros autos."
We responded:
"Thanks so much for the kind words Monica, we appreciate your business! Feli is always happy to help!"
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Jesus Perez

February 21, 2025

5  out of  5
rating by Jesus Perez
"Muy buenos servicios, buena atención muy amables."
We responded:
"Thank you for the kind words Jesus!"
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Alysha Sherman

January 31, 2025

5  out of  5
rating by Alysha Sherman
"I worked with Brenda and she was so kind and helpful, she walked me through everything and got me an amazing rate! I would definitely recommend to others!"
We responded:
"Thanks so much Alysha, appreciate your kind words and thanks for being a State Farm customer! Glad you have enjoyed your service with Brenda! "
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Jaime Frank

January 31, 2025

5  out of  5
rating by Jaime Frank
"Brenda is absolutely the best! Always exceptional service!!"
We responded:
"Thanks so much Jaime, appreciate your kind words and Brenda is the best!! You would know :) "
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Scott

January 30, 2025

5  out of  5
rating by Scott
"I have been a costumer of Mark since 1995 and never had a problem with his service or with State Farm. The staff is always friendly, informative and considerate of my needs."
We responded:
"Thanks so much Scott, appreciate the kind words and thanks for being with us for 30 years, that's amazing! Time flies by."
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Josh Stefani

January 28, 2025

5  out of  5
rating by Josh Stefani
"Been with mark since 2016 when i purchase my first home and the service and coverage they have provided has been the best. The agents (Brenda Frank) he has build a relationship with the our family and makes dealing with her super easy and enjoyable. When we have to contact her it's something we look forward to getting to talking with her, rather than typical insurance people where you don't want to talk to them. Wouldn't switch or go with anyone else due to the great people that work with mark at his firm ."
We responded:
"Josh, thank you so much for your amazingly kind words and for being with us for almost 10 years now! I remember speaking to you when you first purchased your home and cant believe how time flies. So glad you have received amazing service from Brenda and she always enjoys talking to you too. Thank you again for your business over the years Josh!"
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Venelin Barbov

January 28, 2025

5  out of  5
rating by Venelin Barbov
"Great service as always , Megan is great"
We responded:
"Thank you Venelin!"
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Dave Hunsinger

January 22, 2025

5  out of  5
rating by Dave Hunsinger
"Pleasant and quickly took care of my needs."
We responded:
"Thanks Dave, we definitely appreciate your business!"
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charlie wade

January 16, 2025

5  out of  5
rating by charlie wade
"I switched over to State Farm, specifically Mark Shapiro's office in Marysville. Brenda has always been so friendly, always very helpful and her knowledge has helped put the perfect policy bundle together! If you're looking for a stellar insurance provider, definitely give them a call!"
We responded:
"Thanks so much for the kind words about Brenda and our office Chalie, we appreciate your business!"
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Mikel Rose

January 15, 2025

5  out of  5
rating by Mikel Rose
"This agency has been amazing help, from collison questions, help navigating their policies, and general inquiries, they've been wonderfuly helpful through it all. I wouldnt dare go to another insurance agency after this one."
We responded:
"Thank you so much Mikel for the very kind words and we really appreciate your business and choosing us for your insurance needs. Happy to help anytime! "
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Joseph Gonzales

November 29, 2024

5  out of  5
rating by Joseph Gonzales
"You know it's hard to find a good insurance company meaning the office. Mark Shapiro's office they always answer the phone and they're always very helpful. Not to mention when I was in an accident they provided every assistance necessary and I didn't even have full coverage. So if you have a good record Mark Shapiro's State Farm Is the place to go."
We responded:
"Thank you so much Joseph for your kind words, we sure do value amazing clients like you and appreciate our relationship with you. "
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Sandra Basilio

November 14, 2024

5  out of  5
rating by Sandra Basilio
"Megan is always so helpful, we enjoy working with her and her team."
We responded:
"Thank you Sandra, we appreciate your business!"
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Wellington Arias

November 6, 2024

5  out of  5
rating by Wellington Arias
"Felicitas Reyes fue muy amable, me explico todo muy bien, despejando mis dudas sobre el seguro de inquilino, su atención fue excelente, quede muy contento y recomiendo al 100%"
We responded:
"Thank you so much Wellington, Feli and the rest of our team really appreciate your very nice comments!"
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Melanie Glasgow

November 4, 2024

5  out of  5
rating by Melanie Glasgow
"Very nice people to work with. Megan Garcia help me to get ready for all my policies, auto and home and made all things correctly..very happy with this office."
We responded:
"Thank you Melanie! Glad we could help!"
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Johanna Byrd

October 31, 2024

5  out of  5
rating by Johanna Byrd
"I had a recent problem regarding my homeowners insurance. I called and talked with Brenda. She went above and beyond to solve my problem. I don't know what I would have done without her. Great office - great people."
We responded:
"Thank you Johanna! We really appreciate your kind words! Glad we could help."
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Erica Gazo

October 28, 2024

5  out of  5
rating by Erica Gazo
"Excelente atencion de Megan . excelencia , rapides, paciencia , disponibilidad para atender a todas mis dudas."
We responded:
"Thank you Erica, appreciate your kind words! "
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Sonya Prenguber

October 24, 2024

5  out of  5
rating by Sonya Prenguber
"I truly appreciate how easy it was to set up our Renters insurance! The best price around, and wonderful staff😊 Thank you Kristi and State Farm!"
We responded:
"Thank you Sonya for the kind words and being a great customer at our office."
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Staci Mueller

October 10, 2024

5  out of  5
rating by Staci Mueller
"Brenda Is amazing she is always available and willing to go over and beyond to help console, confide or even crack a joke when needed… I personally have been with State Farms for over 34 years and have never wanted to go anywhere else. You guys are the best keep up the great work.."
We responded:
"Thank you Staci! Really appreciate your very nice words and appreciate you very much as a customer!"
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Tannia Cadena

October 4, 2024

5  out of  5
rating by Tannia Cadena
"Megan Garcia is the best ! She is sweet and kind , she explained me everything and answer all my questions . I’m so happy with her work . Thank you Megan !!"
We responded:
"Thank you Tannia for your kind words, really appreciate you as a client."
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Elvis García

October 4, 2024

5  out of  5
rating by Elvis García
"Megan y Felicita ofrecen un excelente servicio al cliente y son muy profesionales! Cuando pase por sus oficinas, me recibieron con mucha atentionc y se asugraron de que mi problema sea resuelto. Recomiendo muchisimo sus servicios, sobre todo para personas que hablan espanol como yo."
We responded:
"Thank you very much Elvis, appreciate you being a great client at our office."