
State Farm® Insurance Agent Mark Shapiro
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lucinda Struttmann
August 21, 2025
"Relocated from out of state & after reading reviews I contacted Mark Shapiro Agency for home/auto quotes. Brenda was so knowledgeable and helpful. In a few clicks I was covered!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jhon Godinez
August 7, 2025
"Thanks Ricardo for helping me with my insurance needs! Very detailed oriented and professional! I will recommend you with my friends and family! 😀"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Norma Jean Jaeger
August 4, 2025
"I have been a client for more than 20+ years. The service has and always been outstanding!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jason Gerlach
July 22, 2025
"Fast, efficient, and kind. Thank you."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Austin Councilman
July 21, 2025
"Kristi has been amazing to deal with and is always helpful with any questions I have or changes I have needed to make. Some of the best customer I have had"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ben Armenta Silva
July 19, 2025
"Thank you Ricardo for helping me with my insurance needs. I really appreciate it!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jorge Marin
June 30, 2025
"Was lured back to State Farm after 6 months with progressive. Can't beat local office and lower premium for basic auto insurance. Thanks to Felie for making things so easy"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kari Cole
June 20, 2025
"I have been a client with Mark’s office for 20yrs I recently went through selling my home and needed to cancel my FEMA policy when I called the office to do so I had the pleasure of speaking with Brenda. She went above and beyond what she needed to to get this resolved for me. I am so grateful for her professionalism and her steadfast commitment to getting this taken care of for me. Thank you so much Brenda I so appreciate all you did and your never wavering cheerful attitude throughout the whole process."
"Thanks so much for your kind words Kari, it means a lot to Brenda and glad we could help. Best of luck in your future endeavors!"
Janet T
June 11, 2025
"Paula is a very nice person. She was helpful and attentive."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
JF Plantilla
May 29, 2025
"I’ve been with State Farm for a long time and never had issue with them. Feli helped us on our home and auto insurance. She was very informative and answered all our questions."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Roberto Rodriguez
May 16, 2025
"Thank you Felicitas she helps me with my car insurance. She answer all my question. I definitely I recommend State Farm ."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Diana Richards
May 13, 2025
"I've hardly had issues with them, if I did have an issue was quickly taken care of. I love that kind of service!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Fidel Mayoya
May 9, 2025
"State Farm! Almost 10 years with them, and they always deliver awesome service. The whole staff is very friendly, helpful and knowledgeable. Thanks to Kristi, Felie and Paula awesome customer service. Got an accident recently and Filing claims is super easy. Highly recommend!”"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Dalhila ninoska Perez mejias
May 1, 2025
"Excelente atencion de parte de Paula Mathison, explica muy bien, aclara dudas y da buenas opciones para realizar renovaciones . Super recomendada."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kari Wheeler
April 22, 2025
"The BEST insurance agent and staff. They are always happy to assist with any questions I have, they respond quickly and are always incredibly kind and helpful. Excellent customer service! Thank you, Mark Shapiro Team with State Farm!!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
daniel
April 15, 2025
"have made dealing with insurance a breeze"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jesus Perez
April 3, 2025
"Excelentes servicios vía telefónica recomendé a mi mamá y pudieron responder sus dudas y ayudarla con su seguro muchas gracias"
"Thank you for the kind words Jesus!"
Leslie Villegas
March 27, 2025
"El servicio via telefónica es muy bueno, respondió mis dudas y sobre todo que hablan también español. Los recomiendo ampliamente 👍🏼"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Bridget Barhight
March 21, 2025
"I just signed up with Mark Shapiro via Brenda Green for my home and auto insurance and I am still floored. The time, care, and comfort and relationship building that Brenda's taken with me has been world class. If you want an agent that will listen to your needs and offer potential insurance advice, I'd look no further."
"Thanks so much for the kind words Bridget, we are so happy to have you as a new customer and hope to make it a long term relationship. Glad you had such a wonderful experience with Brenda!"
501 Enterprise
March 21, 2025
"We have insured many vehicles, home, rentals, atvs, trailers, boats and collectibles over the last 17 years with Mark and his team. They always give top notch service! Even when I just send an ambiguous email on a wheeled object I purchased on a whim my coverage always ends up exactly what I need and they are great at helping me find any holes in coverage. If I don’t think to ask them the right questions they always know which questions to ask me in order to have all my insurance needs met. Property,Vehicle, Vessel, PLUP and CLUP Thanks Mark and the team for having my back. Special shout out to Brenda also she is a rockstar!"
"Thanks so much for your kind review Levi, you are a valued customer and we really appreciate you. Thanks for being with us for 17 years too, that's a long time! Always enjoy our conversations when we have them and its a pleasure working with you!"
Ronald Young
March 18, 2025
"Hanna was quite helpful in resolving my concern. On another visit, Brenda Green was very helpful even though I arrived 15 minutes after closing hours. Great service from a ice person!"
"Thanks so much for the kind review Ron, glad Brenda was able to help you!"
Robert Davis
March 12, 2025
"I have been with Mark Shapiro for over 10 years. While having insurance through his office I have had a couple of claims from my street bike being stolen to me totaling one of my cars and they have always taken care of me and have always been happy with the outcome given the circumstances. There have also been times I had to call them for other scenarios and they have always been extremely easy to deal with and showed they care about their customers. For example, I had to have my truck towed today due to breaking down on I-5 in a place I was completely unfamiliar with as I was on a road trip out of state. Roadside assistance had me tow it to a certain shop that was roughly 30 miles away. The tow truck driver advised me to tow it to a shop that was just a mile or two down the street. Roadside assistance charged me $150 and some change before they would schedule the tow due to it being additional miles than what was allowed on my policy. I had called Mark Shapiro's office after all was said and done to get my money refunded due to me staying in my mileage allowed and Brenda had went above and beyond to make it right to ensure I get the money refunded. The refund is still being looked into but feel strongly they will make sure it happens due to my personal experience I have had with them previously. I would strongly suggest anyone looking for a new insurance policy to give Mark Shapiro a go!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Bruce Benenati
February 25, 2025
"Megan is very knowledgeable and is on top of her work. Does what she says and is very prompt. Have confidence in recommending her for your ins. needs"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Monica Sarita Chacaliaza Hurtado
February 22, 2025
"Agradecer la atención brindada por la señorita Felicitas Reyes, por darnos un trato amable y sobre todo por ayudarnos a elegir el mejor seguro para nuestros autos."
"Thanks so much for the kind words Monica, we appreciate your business! Feli is always happy to help!"
Alysha Sherman
January 31, 2025
"I worked with Brenda and she was so kind and helpful, she walked me through everything and got me an amazing rate! I would definitely recommend to others!"
"Thanks so much Alysha, appreciate your kind words and thanks for being a State Farm customer! Glad you have enjoyed your service with Brenda! "