have made dealing with insurance a breeze

El servicio via telefónica es muy bueno, respondió mis dudas y sobre todo que hablan también español. Los recomiendo ampliamente 👍🏼

I just signed up with Mark Shapiro via Brenda Green for my home and auto insurance and I am still floored. The time, care, and comfort and relationship building that Brenda's taken with me has been world class. If you want an agent that will listen to your needs and offer potential insurance advice, I'd look no further.

We have insured many vehicles, home, rentals, atvs, trailers, boats and collectibles over the last 17 years with Mark and his team. They always give top notch service! Even when I just send an ambiguous email on a wheeled object I purchased on a whim my coverage always ends up exactly what I need and they are great at helping me find any holes in coverage. If I don’t think to ask them the right questions they always know which questions to ask me in order to have all my insurance needs met. Property,Vehicle, Vessel, PLUP and CLUP Thanks Mark and the team for having my back. Special shout out to Brenda also she is a rockstar!

I have been with Mark Shapiro for over 10 years. While having insurance through his office I have had a couple of claims from my street bike being stolen to me totaling one of my cars and they have always taken care of me and have always been happy with the outcome given the circumstances. There have also been times I had to call them for other scenarios and they have always been extremely easy to deal with and showed they care about their customers. For example, I had to have my truck towed today due to breaking down on I-5 in a place I was completely unfamiliar with as I was on a road trip out of state. Roadside assistance had me tow it to a certain shop that was roughly 30 miles away. The tow truck driver advised me to tow it to a shop that was just a mile or two down the street. Roadside assistance charged me $150 and some change before they would schedule the tow due to it being additional miles than what was allowed on my policy. I had called Mark Shapiro's office after all was said and done to get my money refunded due to me staying in my mileage allowed and Brenda had went above and beyond to make it right to ensure I get the money refunded. The refund is still being looked into but feel strongly they will make sure it happens due to my personal experience I have had with them previously. I would strongly suggest anyone looking for a new insurance policy to give Mark Shapiro a go!